Terms of service

Terms of Service

Welcome to StarSeed. These Terms of Service govern your use of our website (officialstarseedshop.net) and any orders you place with us. By using our site or placing an order, you agree to these terms.

1. About us

StarSeed is a small online store based in New Zealand, selling pocket-sized cleaning essentials for travel. You can contact us anytime at starseedshopofficial@gmail.com.

2. Eligibility

By using our site or making a purchase, you confirm that you are at least the age of majority in your country and have the legal capacity to enter a binding contract.

3. Products and pricing

All prices are listed in NZD unless otherwise noted. We do our best to display accurate product descriptions, photos, prices, and stock levels, but we don't warrant that everything on the site is error-free. We reserve the right to correct any errors and to change prices or product availability without notice.

4. Orders and payment

Placing an order is an offer to buy. We reserve the right to accept or decline any order at our discretion (e.g., suspected fraud, payment issues, or stock errors). If we cancel your order after payment, we'll refund you in full.

5. Shipping and delivery

See our Shipping Policy for delivery times, costs, and customs information. Standard delivery to NZ is 2–4 weeks; longer for international destinations.

6. Returns and refunds

See our Refund Policy for details. We offer a 30-day money-back guarantee on unused items returned in original condition.

7. Intellectual property

All content on this website (logos, text, images, design) is owned by StarSeed or used with permission. You may not copy, reproduce, or use any of it commercially without our written consent.

8. Limitation of liability

To the maximum extent permitted by law, StarSeed will not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim is limited to the amount you paid for the order in question.

9. Privacy

Your personal information is handled according to our Privacy Policy. We collect only what we need to fulfil your order and run the store.

10. Governing law

These terms are governed by the laws of New Zealand. Any disputes will be resolved in the New Zealand courts.

11. Changes

We may update these terms from time to time. The current version is always available on this page. Continued use of the site after changes means you accept the updated terms.

12. Contact

Questions about these terms? Email starseedshopofficial@gmail.com.